Family Mediation Service

Helping divorcing and separating families build new lives

If you are reading this, you, or someone you love is going through the very difficult process of separation or divorce. Without question, this is one of the most private and painful events we can experience, and it is no wonder that when choosing a professional to help you find the answers to the myriad of questions ahead, that you want someone who can offer a highly personalised, professional, yet compassionate service.

At New Landscape Mediation, family mediator Carolyn Hanes has been helping divorcing/separating couples build new lives for over 20 years. Carolyn is a non-practising solicitor whose focus as a mediator is on providing the best environment and opportunity for clients to arrive at solutions created by themselves. Solutions that will provide the foundation for a new landscape ahead.

 When calling New Landscape Mediation, you will always speak directly with the mediator you work with, right from the beginning of the process. This personal service enables us to work closely with you to design a personalised solution based on the needs of you and your family that can later be made into a legally binding agreement. Whether you need to find a way to work towards a financial solution between you; work to create a positive and healthy co-parenting relationship following your separation or both, we can help at minimal cost. Contact the office on 01279 874450 or request a call back for more information or to arrange a personal, no obligation meeting with a mediator.

“It’s the most progress we have made in 9 months and my boys are coming around my flat tonight for dinner. I can’t begin to explain how much of an important milestone that is for me. Thanks once again.”

A.J. Sawbridgeworth


“I desperately wanted to resolve matters without solicitors and courts, largely because I felt it was a more civil, less aggressive approach which would enable us to have a decent relationship in the future.

S.B Bishop’s Stortford



Children & Parenting

Divorce & Dissolution

Online Mediation

Child Inclusive Mediation

For Mediators

Carolyn Hanes

Carolyn Hanes is an experienced family lawyer (now non-practising) and collaborative practitioner and is a member of Resolution.

Carolyn is an accredited family mediator with the Law Society and Family Mediation Council and is an accredited Civil and Commercial Mediator with ADRg. She is a Resolution trained Professional Practice Consultant and is qualified as a Child Inclusive Mediator with Resolution.

Ever mindful that the family justice system is not ‘one size fits all’, Carolyn uses her extensive professional and life experience to identify the specific drivers of each individual dispute – working always to translate that conflict into opportunity, with compassion and precision. Carolyn recognises that financial or parenting solutions cannot always be captured in legal framing alone and never loses sight of the families behind the dispute.

She is able to create the ‘clearing in the forest’ needed to reach durable and satisfactory outcomes, with pragmatism yet humanely to help families transition to a new landscape.

If you will tell me why the fen
appears impassable, I then
will tell you why I think that I
can get across it if I try.

Marianne Moore (1887-1972)

Carolyn Hanes

Contact Us

New Landscape Mediation
The Residence Co-Working
New Mead Barn
Wickham Hall
Hadham Road
Bishop’s Stortford
CM23 1JG