Testimonial for Carolyn Hanes

By its nature, mediation is a process you undergo at a difficult, unpleasant time in your life when you are vulnerable, emotional, stressed and often distressed. You need practical guidance and support in order to make informed decisions about both your immediate and long-term future needs. Options need to be considered and explored so that you can reach an outcome that is fair to all concerned.
You therefore need a calm environment in a neutral setting which Carolyn provided, always demonstrating professional expertise, patience and good humour. She was able to keep us focused on reaching the desired outcome without dwelling on the circumstances that had brought us to mediation – no mean feat at times! Communication would definitely have broken down without her help. I particularly value the fact that the mediation environment allowed me to have a voice which might otherwise have been overpowered and lost and I thank Carolyn for facilitating that.

Testimonial for Carolyn Hanes